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Construction Process Construction of a fiber-optic network is a complex and lengthy proces s. Numerous contractors are involved and the entire process can take six to twelve months to complete, depending upon the length of the circuit, the terrain and soils, and other external factors. Most PGEC distribution lines are a mix of overhead and underground construction.

Rate Schedules PGEC works hard to keep electric rates as low as possible for its members. A list of the tariffs on file with, and approved by, the Virginia State Corporation Commission follows: Schedule F: Fees Schedule SGS-9: Small General Service Schedule PE-2: Prepaid Electric Service Schedule LPS-11: Large Power Service Schedule R-TOU-6: Residential Service Rider R: - Renewable Energy Certificate Schedule A-12: Residential Service Schedule GS-9: General Service Schedule C-11: Church Service Schedule OL-13: Outdoor Lighting Schedule GV: Qualifying Facilities Schedule PCA-1: Power Cost Adjustment Schedule EDR-1: Economic Development Service Schedule NEM-10A: Net Energy Metering Rider Click here for more information or application for Net Metering SGI: Small Generator Interconnection Click here for more information or application for Interconnection Streamlined Rate Case Rules for Electr ic Cooperatives: For more information, visit https://vmdaec.com/streamlined-rules/ Delinquent Residential Account Disconnection Policy

Our crews are on call and will respond 24 hours a day to restore service as quickly as possible. Call PGEC at 804-834-2424 Remember: Stay Away From Downed Power Lines! Outage Restoration Checklist: When an outage occurs Check fuses or breakers in your electrical panel box. If fuses or breakers are OK, call PGEC at 804-834-2424. Turn off all electrical appliances that were on when the outage occurred, especially air conditioners, heat pumps, or other large electric appliances. You will want to leave a light on so you will know when your power has been restored. Stay away from downed power lines and broken utility poles. Please note the location of the downed line or pole and call PGEC immediately. Even lines that look harmless can be dangerous. If your power is still out once your neighbors' homes have been returned to service, you should not hesitate to call the cooperative again. Don't keep checking your refrigerator and/or freezer. Food will keep much longer if the doors are kept closed. If it appears the outage could be for an extended time period, cover your refrigerator and/or freezer with a heavy blanket. Restoring Power Restoring power after a major outage involves much more than simply throwing a switch or removing a tree from a line. Follow the steps below to see how PGEC restores power. High Voltage Transmission Lines Transmission towers and cables that supply power to transmission substations (and thousands of members) rarely fail. But when damaged, these facilities must be repaired before other parts of the system can operate. Distribution Substation A substation can serve hundreds or thousands of consumers. When a major outage occurs, line crews inspect substations to determine if problems stem from transmission lines feeding into the substation, the substation itself, or if problems exist further down the line. Main Distribution Lines If the problem cannot be isolated at a distribution substation, distribution lines are checked. These lines carry power to large groups of consumers in communities or housing developments. Tap Lines If local outages persist, supply lines (also known as tap lines) are inspected. These lines deliver power to transformers, either mounted on poles or placed on pads for underground service, outside businesses, schools, and homes. Individual Homes If your home remains without power, the service line between a transformer and your residence may need to be repaired. Always call to report an outage to help line crews isolate local issues.

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PGEC in the Community ROC Solid Partnership Round Up for Education Youth Programs & Scholarships VMDAEC Scholarship Youth Tour Adopt-A-Highway Program VMDAEC Education Scholarship Foundation Scholarship Program for Graduating High School Seniors Each year, the Education Scholarship Foundation awards $1,500 scholarships. A combination of weighted criteria is used in the selection process: 40% financial need; 40% academic achievement; and 20% personal statement. Funds can be applied towards tuition, student fees, room and board, or textbooks. APPLY TODAY! Eligibility Requirements The primary residence of the applicant's parent or legal guardian must receive its power from one of the 15 electric cooperatives served by the Virginia, Maryland & Delaware Association of Electric Cooperatives (VMDAEC). For a list of qualifying electric cooperative service territories, visit here . Applicants applying for a 2026 scholarship must be a senior graduating from either a public or private high school or home school in 2026. Applicant must be entering his or her first semester at an accredited institution of higher education, trade or professional school, or other post-secondary institution in the fall of 2026. Deadline The Scholarship Application Cycle is open! For applicant questions, please direct inquiries to scholarship@vmdaec.com .

Youth Programs & Scholarships Prince George Electric Cooperative is proud to invest in the development and future of our youth through the following scholarships and youth program opportunities: Virginia, Maryland, Delaware Association of Electric Cooperatives (VMDAEC) Education Scholarship Youth Tour

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Ways to Pay PGEC offers members a variety of ways to pay their bills. Home Account Management Billing Budget Billing Paperless Billing PrePay Ways to Pay Payment Assistance SmartHub PGEC SmartHub Mobile App Our mobile app is designed to give you fast, secure account access so you can easily manage your electric service no matter where you are. Automated Credit Card Payments through SmartHub VISA or MasterCard are accepted and no fee is charged. Sign up using the following path: SmartHub, Billing and Payments, and Auto Pay Accounts. Pay by Phone Simply call 804-834-2424 and press "2" to be directed into the Secure Pay area. You will need your electric account number(s) or phone number listed on your account with us. Pay by Mail Mail your check or money order, along with your bill stub, to P.O. Box 620, Waverly, VA 23890