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Our crews are on call and will respond 24 hours a day to restore service as quickly as possible.

Call PGEC at 804-834-2424

Remember: Stay Away From Downed Power Lines!

Outage Preparation

Generator Safety

Generators can be an invaluable source of power following a major storm.  Safety considerations should be first and foremost when purchasing and installing a generator both for you and your family and for lineworkers.  Please follow these guidelines:

  • Never connect a generator directly to the electrical system of any building without the installation of a double-pole, double-throw transfer switch as required by the National Electrical Code.

  • Always ground the generator's electrical system adequately to avoid electrocution.

  • Always operate a generator in a clean, dry, well-ventilated area to avoid electrical shock and carbon monoxide poisoning.

  • Never use worn, damaged, undersized, or ungrounded extension cords with a generator.

  • Place the generator on a low-conductivity surface such as a concrete slab before operating.

  • Never exceed the load capacity of a generator by attaching too many items or items with very high load ratings. This could result in a fire.

  • Never attempt to refuel a generator while it is running or hot.  Turn the engine off and allow it to cool before adding fuel.  Have a fire extinguisher in the immediate area certified to handle fuel fires

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