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Digital Metering Home Reliability Vegetation Management Digital Metering In an effort to continue to improve our system's reliability and saving member-owners money on energy costs, Prince George Electric Cooperative has undergone a system-wide change of all residential and commercial meters to new digital meters. More precise Easier to read More features and functions PGEC works hard to maintain its rights of way so that we can continue to provide you with the most reliable service possible. If you notice a tree near an overhead line on our system that may need to be trimmed, please contact the office at (804) 834-2424.

Who Are We? At Prince George Electric Cooperative, we are more than just an electric company. We're your neighbors, friends, and family. We're dedicated to providing safe, reliable, and affordable service while being connected to the communities we serve. Our History In December 1938, a group of leaders in the rural Disputanta area of Virginia acted on a vision of improved quality of life that residents in the rural areas of the state should have by having access to electric power, just like people in the cities. Consequently, Prince George Electric Cooperative was issued a charter by the State Corporation Commission on January 1, 1939. In August 1940, REA lines were electrified to serve about 300 customers over 165 miles of power lines in the rural areas of Prince George and Sussex counties. It was the first-time houses, many that had been wired for months, were able to offer the comforts of automatic overhead light and running water. Rural residents of Surry County requested that power lines be built to serve them also. The first Cooperative office was located in an old store in Disputanta in Prince George County - hence the name Prince George Electric Cooperative. In 1946, the office moved to a store in Waverly and built offices and a warehouse on its current location on Highway 460 in 1951. That site was renovated and expanded in 2004. The Cooperative has grown from that vision and now serves over 12,000 meters along 1,300 miles of power lines in 6 counties. Our members include residences, small and large businesses, large load commercial and industrial accounts, agriculture, public schools, and churches. Voluntary and Open Membership. Cooperatives are open to anyone able to use their services and willing to accept the responsibilities of membership. There is no discrimination based on gender, social status, race, political affiliation or religion. Democratic Member Control. Cooperatives are controlled directly by their members. Elected representatives are accountable to the membership, and members are expected to participate actively. Members' Economic Participation. Members control the capital of their cooperative and are expected to operate as a not-for-profit organization. If there is a surplus in capital, it is used to fund improvements or expansion, or it is credited to members. Autonomy and Independence. Cooperatives are autonomous, democratic and always controlled by members. Education, Training, and Information. Cooperatives educate and train their members so they will continue to grow and improve. They also inform legislators and the public about the benefits and nature of cooperatives. Cooperation Among Cooperatives. The cooperative movement is strengthened by collaboration between cooperative organizations. This can happen at the local, national, and international levels Concern for Community. Cooperatives work for sustainable development in their communities through policies agreed upon by their members.

< Back Energy Vampires: Don’t Be Spooked by High Energy Bills Oct 31, 2025 Don’t let high energy bills haunt your home this fall. Check out these tips to help you save energy (and money!) during the spooky season––and beyond. Common Energy Vampires: Televisions: Even when turned off, TVs often draw power for features like clocks, timers, or standby modes. Set-top boxes: Like TVs, these devices often stay powered on standby to allow for quick access. Computers and laptops: While not in use, they may still draw power for background tasks or maintain a connection. Game consoles: Similar to TVs, game consoles often have standby modes that consume energy. Printers: Even when not actively printing, printers can consume power in standby. Chargers: Phone chargers, laptop chargers, and other device chargers can draw power even when not actively charging a device. Microwaves: Microwaves with digital clocks or timers often draw power even when not actively heating food. Coffee machines: Similar to microwaves, coffee machines with digital clocks can be energy vampires. Reducing Energy Vampire Consumption: Unplug devices: The most effective way to eliminate energy vampire consumption is to unplug devices when not in use. Use power strips: Smart power strips can automatically cut off power to connected devices when they are not in use, reducing standby power. Turn off power strips: If you don't have a smart power strip, simply turning off the power strip can eliminate vampire energy. Be mindful of standby modes: When possible, choose devices that have a true off switch rather than relying solely on standby modes. Unplug chargers when not in use: Even when a device is fully charged, the charger can still draw power if left plugged in. Know when energy vampires are lurking: Keeping track of energy vampires can you reduce their impact on your bill. Download the SmartHub app (GooglePlay or iOS) and set energy thresholds to notify you when you use more than a certain amount of energy in a day. This is a powerful solution to help you take control of your energy usage before you receive an unexpectedly high bill. Previous Next

< Back Time is money: Save on both with bank draft and autopay Mar 10, 2024 Today is the start of daylight savings time! Remember when you “lose” an hour of sleep, Prince George Electric Cooperative can help you gain some rest back when you set your monthly payments on autopilot. “Spring forward” into the convenience of one less thing that may keep you up tonight with the hassle-free automatic payments of bank draft and Autopay. There are currently more than 3,000 members who will not lose an hour of sleep tonight wondering if they made their PGEC bill payment thanks to Auto Pay and bank draft. Join them in setting up automatic payments from a card or bank account through SmartHub. “These free, checkless payment options offers members the convenience of having their bill deducted from their bank account on their due date,” said Sandra Jarratt, the co-op’s manager of member services. “You won’t have to remember to make a payment and you’ll save yourself some time and postage.” To enroll in autopay or bank draft, log into your PGEC SmartHub account and choose your payment option under the “Billing & Payments” tab . Previous Next

< Back ROC Solid Partnership Jun 26, 2023 A nonprofit foundation that assists families facing pediatric cancer got a heartfelt charitable boost this month from employees at Community Electric Cooperative (CEC) and Prince George Electric Cooperative (PGEC). Sixteen volunteers (eight from each co-op) spent a Thursday morning conducting a “Ready Bag Packing Party” to support families whose children are afflicted with cancer. This is the second Packing Party that CEC and PGEC volunteers have held jointly in the past eight months to assist the Roc Solid Foundation , a Chesapeake-based organization established in 2009 to build hope for children and families fighting pediatric cancer. To date, the Foundation has partnered with 117 of the nation’s nearly 250 children’s hospitals. During the packing party, the cooperatives’ teams placed Ready Bag items such as Kindle Fire tablets, Coffee Tumblers, card games, and pill crushers into about 50 bags that can help families meet tangible needs during unexpected hospital stays. Despite the seriousness of the cause, spirits were high during the packing party as the volunteers embraced the opportunity to help those in need. This charitable work exemplifies another of the core values – concern for community – that is a bedrock of electric cooperative operations throughout the nation. “It’s powerful to see so many passionate individuals – where you can really see their care and passion – come together to provide this need for these families,” said Crystal Johnson-Smith, PGEC’s Vice President of Human Resources. “It’s an eerie feeling to prepare these bags knowing they will be handed to someone in their darkest moments,” said Evan Wagensomer, Field Engineer at Community Electric Cooperative. The CEC/PGEC alliance is a months-long endeavor that features a variety of “competitive” activities between their respective teams to help the Roc Solid Foundation sustain families under duress. Approximately 16,000 children are diagnosed with cancer in the United States annually. “These are the moments you remember for a lifetime - moments that stop you and not only allow you to count your blessings but to pay forward blessings to others,” said Jessica Parr, Manager of Communications at Community Electric Cooperative. Members of the general public can follow the progress of the cooperatives’ Roc Solid assistance at a website page created specifically for this project. Community Electric Cooperative, headquartered in Windsor, is a not-for-profit member-owned energy provider that serves nearly 12,000 homes, farms and businesses in the counties of Isle of Wight, Southampton, Surry, Sussex and the City of Suffolk. For more information, go to www.comelec.coop . Prince George Electric Cooperative, headquartered in Waverly, is a not-for-profit member-owned energy provider that serves more than 12,000 member-owners in six counties: Dinwiddie, Isle of Wight, Prince George, Southampton, Surry and Sussex. For more information go to https://pgec.coop/ . Previous Next

< Back Don’t get caught in a pinch without this green app Mar 17, 2025 As the tradition goes, wearing green on St. Patrick's Day is supposed to make you invisible to leprechauns. They will pinch you as soon as you come upon their radar if you don't wear green! While the chances of you seeing a leprechaun this St. Patrick’s Day may be slim, Prince George Electric Cooperative is encouraging members to not be caught without their green app to avoid being put into a “pinch” when it comes to their electric bill. What green app is it? The SmartHub app. Find our more about the SmartHub app . Haven’t downloaded the SmartHub app yet? Download it on Google Play (Android) or the App Store (iOS). Previous Next

< Back Slipping Through the Cracks: How to stop energy dollars from leaking out of your home Aug 13, 2024 Did you know a home with inadequate insulation and air leaks can waste more than 20% of the energy used for cooling and heating? That’s like throwing money out the window! As your trusted energy partner, Prince George Electric Cooperative wants to help you stop energy dollars from slipping through the cracks of your home. To seal in energy savings and improve indoor comfort, be sure to try these simple yet effective tips: One of the simplest and most cost-effective weatherization projects includes air sealing around windows and exterior doors. Tackle air leaks around exterior doors and operable windows with weatherstripping. If your home is unusually warm, it may be time to install additional insulation. Ensure your home is properly insulated. Know how much energy you’re using to better monitor your electric budget. Simply sign up for energy usage alerts via the SmartHub app. More about SmartHub here: https://www.pgec.coop/smarthub For more information and helpful tips, visit www.pgec.coop . Previous Next

< Back Have some green in your pocket with autopay and bank draft this St. Patrick’s Day Mar 17, 2024 St. Patrick’s Day is one often filled with good luck charms, and all things green! For members like Dennis Hatch, some of that green includes the money she saves by avoiding late fees with AutoPay. “AutoPay has made my life so much easier. I no longer worry about my payment being made each month because it happens automatically,” Hatch says. One of the biggest benefits to autopay is that typically, this option means you'll never have to pay a late fee. Setting up autopay ensures your payments are made on time, which also strengthens your payment history. Here's how to set up autopay: log into the PGEC SmartHub app and follow the path: Billing and Payments, and Auto Pay Accounts. For more information, contact us at 804-834-2424 or visit www.pgec.coop/smarthub . Previous Next

< Back Secure your financial transactions with co-op’s automatic payment resources May 29, 2024 Imagine relaxing on the beach, soaking up the sunlight, when suddenly you realize that you forgot to pay your electric bill. For some, this is a monthly concern, but for thousands of others, the co-op’s automatic bank draft and Auto Pay features minimize that fear. For members, enrolling in bank draft or Auto Pay gives confidence to the saying: set it and forget it. Not only are these automatic payment options solutions to avoid late bills and fees, but they’re also a secure and easy way to ensure that your bill is paid. Bank draft automatically deducts your monthly electric bill from your bank account on your due date. Likewise, Auto Pay allows your payment to automatically deduct from a debit or credit card each month on your due date. This means that you don’t have to interrupt your relaxing vacation this summer. To enroll, simply activate either of these features via SmartHub – the one-stop-shop for your account management needs. Download SmartHub app from the App Store (iOS) or GooglePlay (Android). Previous Next

< Back Lineworkers are Ready When it Matters Most Apr 18, 2026 Joshua Krenicky, Vice President of Engineering & Operations As Vice President of Engineering & Operations and former Journeyman Lineman of Prince George Electric Cooperative, I have the unique privilege of seeing firsthand what it truly takes to keep the lights on for our members. In April, we take time to pause and recognize the brave men and women who make that possible every single day—our lineworkers. When storms impact our communities and outages occur, many people experience the inconvenience, but our lineworkers see a call to action. Our crews are always ready when it matters most—leaving family dinners, working through the night and heading into challenging conditions to restore power as safely and quickly as possible. That readiness is not accidental. It comes from rigorous training, deep experience and a shared commitment to serving others. Just this year, we experienced a busy winter storm season and our crews stood ready to not only support the needs of our members, but other cooperative communities. Their willingness to answer the call led them to drive hundreds of miles to render mutual aid to neighboring co-ops and their membership – reflecting the true spirit of cooperation and service. What makes lineworkers especially remarkable is that they aren’t just restoring power to a system—they’re restoring power to their own communities. They live here. They raise their families here. They understand that electricity is more than a convenience; it’s essential to daily life, to local businesses, to schools, farms and emergency services. Powering the places we call home is personal to lineworkers. Electric cooperatives like PGEC were built on the principle of neighbors helping neighbors, and our lineworkers embody that spirit every day. They are the first to respond and the last to leave, often working long hours behind the scenes. At times, serving our neighbors means going beyond our own service territory through a process known as mutual aid. During major outage events, our crews stand ready to assist neighboring co-ops––sometimes close to home, and sometimes across state lines––to help restore power. This spirit of mutual aid strengthens all cooperatives and ultimately benefits the members we serve. We understand any time the lights go out can be frustrating, bringing everyday life to a halt. We are incredibly grateful to our members for your patience and encouragement during these times. Linework is demanding, physical, and at times, it can be dangerous. Our crews approach each job with a focus on safety and teamwork. They take pride in their craft and in the trust of our members. On April 18, 2026, we will celebrate Lineworker Appreciation Day, but one day is hardly enough. Every day, we thank lineworkers for their service and dedication, which are the backbone of our cooperative. To our lineworkers: thank you for your hard work, your readiness and your unwavering commitment to the communities we serve. We are proud to stand behind you and grateful for all that you do. Previous Next

< Back Relieve Some Holiday Stress with SmartHub Nov 15, 2024 There are thousands of Prince George Electric Cooperative members who are working smarter and not harder to manage their account. With SmartHub, members manage their account at anytime from anywhere. No matter where you celebrate the holidays, these features will help you reduce your worry when it comes to your bill: Payment automation : Pay your bill automatically and hassle free with bank draft and auto pay. SmartHub allows you to sign up for recurring payments without any further action on your part. Members can set up automatic payments from a bank account or card. Avoid late fees and service interruptions with this simple option. Paperless billing : Receive your bill as soon as possible when you enroll in paperless billing. Each month your bill will be delivered to your email account without you having to wait for it to arrive in the mail. Outage Texting: Take advantage of the co-op’s outage text communications if your home or business loses power. Simply register and report their outage by texting “OUT” to 855-939-3608. From there receive confirmation that PGEC is aware of an outage in your area and notification when your power has been restored. Account monitoring : Enabling notifications in SmartHub allows you to receive email or text alerts about important information about your account. You tell SmartHub when and how to contact you. Get additional SmartHub information . Previous Next

< Back Co-op hosts safety demo for local first responders Oct 28, 2024 Power line safety is one of the most serious issues a utility lineman faces daily. However, they are not the only ones who may encounter live power wires. Last week, Prince George Electric Cooperative had the pleasure of hosting its first responder live demo and hazard recognition training for more than 20 local responders of Wakefield Volunteer Fire Department, Jarratt Volunteer Fire Department, Waverly Rescue Squad, Sussex County Fire & Rescue, Prince George Co. 1, Prince George Co. 4, and Waverly Volunteer Fire Department. Attendees were first greeted by Lee Chappell, the co-op’s vice president of operations. “In working with high voltage electricity, safety is at the forefront of our minds each day,” Chappell expressed. “We want to ensure that we’re doing our part in utilizing our live line safety trailer to teach our community what to do when faced with everyday situations involving electrical hazards. Tabletop discussions and safety demonstrations like this give us the opportunity to help others avoid the consequences of an incident involving electricity like severe injury or death.” Having been a volunteer firefighter for Waverly Co. 1 in Sussex for 25 years, co-op Linecrew Foreman Jason Jessup knows the importance of safety while responding to an emergency. Jessup presented attendees with scenarios and hazard recognition tips to help emergency responders in assessing the scene so they can provide the safest assistance possible. “There’s probably some sort of electrical hazard at most emergency scenes and training and education are vital tools for an emergency responder to have,” Jessup says. Following the presentation, Journeyman Lineman Chris Pruitt conducted a live line safety demonstration. With the help of co-op apprentice lineman Marshall Bryant, Pruitt showed attendees how they should be sure to use caution with the dangers they may not readily identify with the naked eye. “Even though you know there’s someone there that needs help, these scenarios can happen, and you need to protect yourself.” PGEC plans to show the demonstration to as many community organizations as possible to drive home this essential message that can help save a life. Previous Next