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Out of Power? We’re just a text away

Oct 18, 2023

It’s faster and easier than ever for members to report a power outage and receive updates with Prince George Electric Cooperative’s outage text alerts.

“When members are already at an inconvenience during a power outage, we want them to know we’re here for them,” says Sadra Jarratt, the co-op’s manager of member services.  This is yet another tool the co-op has made available for members to conveniently communicate with us.”

Members can report their outage by text message, receive confirmation it was received, and notification when your power has been restored - all by text messaging!

Sign up

The enrollment process for power outage texting is also easy. Members can sign up via SmartHub.  Sign into your PGEC SmartHub account and add up to two mobile phone numbers under “Manage Account”.  Please note that your cell phone plan’s standard text messaging and data rates apply.

Texting an Outage


Already have a SmartHub account?  Texting your outage to PGEC just requires you to

text OUT to 855-939-3608.

As always, you can still report your outage by calling 804-834-2424.

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